/* =================================================================
   CallConnect AI — Transcript Widget v3.0
   Speech bubble style matching callconnect.ai theme
   All colours via CSS custom properties (set inline per widget)
================================================================= */

.cctw-widget {
    background: var(--cctw-widget-bg, #f4f1eb);
    border-radius: 12px;
    overflow: hidden;
    max-width: 800px;
    margin: 2rem auto;
    font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Helvetica, Arial, sans-serif;
    box-shadow: 0 4px 24px rgba(0,0,0,0.10);
    border: 1px solid rgba(0,0,0,0.06);
}

/* -----------------------------------------------------------------
   HEADER BAR
----------------------------------------------------------------- */
.cctw-header {
    background: var(--cctw-header-bg, #1a1a1a);
    padding: 13px 20px;
    display: flex;
    align-items: center;
    gap: 10px;
}

.cctw-dot {
    width: 8px;
    height: 8px;
    border-radius: 50%;
    background: var(--cctw-header-text, #C9922A);
    flex-shrink: 0;
    animation: cctw-blink 2.2s ease-in-out infinite;
}

@keyframes cctw-blink {
    0%, 100% { opacity: 1; }
    50%       { opacity: 0.2; }
}

.cctw-header-text {
    font-family: 'Courier New', Courier, monospace;
    font-size: 11px;
    letter-spacing: 0.13em;
    text-transform: uppercase;
    font-weight: 700;
    color: var(--cctw-header-text, #C9922A);
    flex: 1;
}

.cctw-header-status {
    font-family: 'Courier New', Courier, monospace;
    font-size: 9px;
    letter-spacing: 0.15em;
    color: #2ecc71;
    border: 1px solid #2ecc71;
    padding: 2px 7px;
    border-radius: 20px;
    flex-shrink: 0;
}

/* -----------------------------------------------------------------
   LEGEND ROW
----------------------------------------------------------------- */
.cctw-legend {
    display: flex;
    justify-content: space-between;
    align-items: center;
    padding: 7px 20px;
    background: rgba(0,0,0,0.04);
    border-bottom: 1px solid rgba(0,0,0,0.06);
    font-size: 10px;
    font-family: 'Courier New', Courier, monospace;
    letter-spacing: 0.1em;
    text-transform: uppercase;
    color: var(--cctw-label, #999);
}

.cctw-legend-agent,
.cctw-legend-caller {
    display: flex;
    align-items: center;
    gap: 6px;
}

.cctw-legend-dot {
    width: 9px;
    height: 9px;
    border-radius: 50%;
    flex-shrink: 0;
}

.cctw-legend-dot-agent  { background: var(--cctw-avatar-agent-bg,  #C9922A); }
.cctw-legend-dot-caller { background: var(--cctw-avatar-caller-bg, #1a1a1a); }

/* -----------------------------------------------------------------
   BODY — message list
----------------------------------------------------------------- */
.cctw-body {
    padding: 22px 18px;
    display: flex;
    flex-direction: column;
    gap: 18px;
}

/* -----------------------------------------------------------------
   MESSAGE ROW
----------------------------------------------------------------- */
.cctw-row {
    display: flex;
    align-items: flex-end;
    gap: 10px;
}

/* Agent — avatar left, bubble right of avatar */
.cctw-row-agent  { flex-direction: row; }

/* Caller — avatar right, bubble left of avatar */
.cctw-row-caller { flex-direction: row-reverse; }

/* -----------------------------------------------------------------
   AVATARS
----------------------------------------------------------------- */
.cctw-avatar {
    width: 38px;
    height: 38px;
    border-radius: 50%;
    display: flex;
    align-items: center;
    justify-content: center;
    font-family: 'Courier New', Courier, monospace;
    font-size: 11px;
    font-weight: 700;
    letter-spacing: 0.04em;
    flex-shrink: 0;
    border: 2px solid transparent;
}

.cctw-av-agent {
    background: var(--cctw-avatar-agent-bg, #C9922A);
    color:       var(--cctw-avatar-agent-text, #1a1a1a);
    border-color: var(--cctw-avatar-agent-bg, #C9922A);
}

.cctw-av-caller {
    background: var(--cctw-avatar-caller-bg, #1a1a1a);
    color:       var(--cctw-avatar-caller-text, #C9922A);
    border-color: var(--cctw-avatar-caller-bg, #1a1a1a);
}

/* -----------------------------------------------------------------
   BUBBLE WRAP — label + bubble
----------------------------------------------------------------- */
.cctw-bub-wrap {
    display: flex;
    flex-direction: column;
    gap: 4px;
    max-width: 72%;
}

.cctw-row-caller .cctw-bub-wrap {
    align-items: flex-end;
}

.cctw-label {
    font-family: 'Courier New', Courier, monospace;
    font-size: 9px;
    letter-spacing: 0.12em;
    text-transform: uppercase;
    color: var(--cctw-label, #999);
    padding: 0 4px;
}

/* -----------------------------------------------------------------
   SPEECH BUBBLES
----------------------------------------------------------------- */
.cctw-bubble {
    padding: 12px 16px;
    border-radius: 18px;
    position: relative;
    word-break: break-word;
}

/* Agent bubble — left speech tail */
.cctw-bub-agent {
    background:    var(--cctw-agent-bubble-bg, #1a1a1a);
    border-radius: 4px 18px 18px 18px;
}

.cctw-bub-agent::before {
    content: '';
    position: absolute;
    left: -9px;
    bottom: 14px;
    border: 9px solid transparent;
    border-right-color: var(--cctw-agent-bubble-bg, #1a1a1a);
    border-left-width: 0;
    border-bottom-width: 0;
}

/* Caller bubble — right speech tail */
.cctw-bub-caller {
    background:    var(--cctw-caller-bubble-bg, #C9922A);
    border-radius: 18px 4px 18px 18px;
}

.cctw-bub-caller::after {
    content: '';
    position: absolute;
    right: -9px;
    bottom: 14px;
    border: 9px solid transparent;
    border-left-color: var(--cctw-caller-bubble-bg, #C9922A);
    border-right-width: 0;
    border-bottom-width: 0;
}

/* -----------------------------------------------------------------
   MESSAGE TEXT & TIMESTAMP
----------------------------------------------------------------- */
.cctw-msg-text {
    font-size: 14px;
    line-height: 1.65;
    margin: 0 0 5px;
}

.cctw-bub-agent  .cctw-msg-text { color: var(--cctw-agent-bubble-text,  #e8e4dc); }
.cctw-bub-caller .cctw-msg-text { color: var(--cctw-caller-bubble-text, #ffffff); }

.cctw-time {
    font-family: 'Courier New', Courier, monospace;
    font-size: 10px;
    letter-spacing: 0.06em;
    display: block;
    color: var(--cctw-timestamp, #888);
}

.cctw-bub-agent  .cctw-time { text-align: left;  color: rgba(255,255,255,0.30); }
.cctw-bub-caller .cctw-time { text-align: right; color: rgba(255,255,255,0.50); }

/* -----------------------------------------------------------------
   FOOTER BAR
----------------------------------------------------------------- */
.cctw-footer {
    background: var(--cctw-footer-bg, #1a1a1a);
    padding: 10px 20px;
    display: flex;
    align-items: center;
    gap: 8px;
    font-family: 'Courier New', Courier, monospace;
    font-size: 9px;
    letter-spacing: 0.13em;
    text-transform: uppercase;
    color: #555;
}

.cctw-pulse {
    width: 6px;
    height: 6px;
    border-radius: 50%;
    background: #2ecc71;
    flex-shrink: 0;
    animation: cctw-pulse 1.8s ease-in-out infinite;
}

@keyframes cctw-pulse {
    0%, 100% { transform: scale(1);   opacity: 1; }
    50%       { transform: scale(1.5); opacity: 0.4; }
}

/* -----------------------------------------------------------------
   RESPONSIVE
----------------------------------------------------------------- */
@media (max-width: 580px) {
    .cctw-widget { margin: 1rem 0; border-radius: 8px; }
    .cctw-bub-wrap { max-width: 84%; }
    .cctw-msg-text { font-size: 13px; }
    .cctw-header-text { font-size: 9px; }
    .cctw-avatar { width: 30px; height: 30px; font-size: 9px; }
    .cctw-body { padding: 16px 12px; gap: 14px; }
}